Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders may not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Canada Post Standard | 3-5 business days | $ 3.50 on Orders < $30.00 |
| Canada Post Standard | 3-5 business days | Free on Orders > $30.00 |
| Canada Post Registered* | 2-4 business days | $10.00, plus shipping cost |
* Registered delivery includes tracking and delivery confirmation.
| Delivery delays can occasionally occur. |
| Enlighten Nutraceuticals Inc. currently ships to addresses within Canada. |
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped. Registered mail orders will contain your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Enlighten Nutraceuticals Inc. is not responsible for any customs or duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, additional taxes, etc.).
Federal Taxes (GST) are calculated as indicated, and included in your order at time of confirmation and invoicing.
Damages
Enlighten Nutraceuticals Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
| We are initiating shipments within the USA and Internationally shortly. |
Please contact us (contact form) if interested in our products, or you would like to be notified when they are available in your country.
Returns and Refund Policy
Return and or refund of your order are at the discretion of Enlighten Nutraceuticals Inc.
Options and procedures for either will be approved in writing in advance.[/vc_column_text][/vc_column][/vc_row]